************最新更新:Celcom故障维修完毕!现已恢复正常运作!**************
目前(10月4日)下午2点30分,根据网络上传出的消息显示Celcom,在全马各地出现断线的情况,根据网络上的消息指出,多个州属的Celcom用户今天下午约2时55分出现“无线路”状态,无法上网也无法通话,导致大批用户涌入Celcom官方Facebook的帖文底下反映及投诉。
对于线路不稳定的问题,天地通在留言区道歉,并表示他们正在抢修,也建议用户时不时检查讯号是否已恢复。
Hi @nnblhn. We truly apologize if our network services did not meet your expectation. Rest assured, we will keep improving our network services from time to time for our customer's convenience. This will be recorded for our future network enhancement. -Shofi
— Celcom (@Celcom) October 4, 2020
根据网民的反映,没有讯号的地区几乎遍及全马,包括雪隆地区、槟城乔治市、柔佛新山、赛城、布城、砂拉越古晋等地。
Customers in some areas nationwide may find their voice and data services experience affected due to a technical issue we are facing right now. Our technical team is working hard to resolve this issue and restore services as soon as possible.
— Celcom (@Celcom) October 4, 2020
截至目前,Celcom官方并未透露基于什么原因造成这项问题,只表示相关技术团队正在维修中。对此有哪些用户是使用Celcom、Yoodo或是Tune Talk的用户,目前也面临这个状况呢?不妨留言和大家说说!